frequently asked questions

Hill’s Brand Horizon

Top questions

Feeding and treats

About our company

Coupons & samples

  • Where can I find coupons?

    A large percentage of promotions and coupons are routed through retailers of our products. Please check with your veterinarian or pet food retailer periodically to see if they have rebates or other promotions available.  

    See Our Current Special Offers

  • Why can't I find a promotion on my pet's product?

    While we try to offer a variety of promotions to reach as many of our consumers as possible, we do not always have promotions running or coupons available. Be sure to check periodically with your veterinarian or pet food retailer.

    See Our Current Special Offers

  • Do you have samples available to send?

    At this time, we do not have samples available. All of our pet foods are covered under a 100% guarantee. This means you can return the pet food to the retailer for a refund or exchange. This way you can try our products with no risk involved. We feel confident that you will be satisfied with our products.

    Learn More About Our Guarantee

  • How do I know my coupon is valid?

    Hill's Pet Nutrition does not sell or authorize the sale of, its manufacturer coupons through online auction sites. Consumers purchasing Hill's manufacturer coupons from online auction sites are obtaining such coupons through unauthorized means and likely are obtaining fraudulent coupons. Only Hill's manufacturer coupons obtained directly from the website or Hill's direct mail offerings are valid for redemption.

    See Our Current Special Offers

Nutrition & quality

  • How do you ensure the quality of Hill’s products?

    Hill’s cares deeply about product safety and quality.  At Hill’s, we build high levels of safety and quality assurance throughout the product life cycle. In the last 10 years, Hill’s has invested millions of dollars in our facilities, manufacturing practices, and formulas to reduce the risk of food safety issues. Click here 

    About Our Quality Assurance

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