Providing shelter

from the storm


Access these resources to prepare your shelter and your community when faced with severe weather conditions.


Hill’s Food, Shelter & Love® Disaster Relief Network

The Hill’s Food, Shelter & Love® Disaster Relief Network is focused on pet nutrition support and provides a faster communication between your shelter and us in the case of an emergency. Comprised of over 100 shelters nationwide, this network provides a way to expedite urgent pet nutrition orders.


Expedited orders can be sent to our dedicated email address or by filling out the special form indicating:

  • Number of cats and dogs in need

  • Estimated days of support needed

Your order will then be reviewed and processed by Hill’s.



Seven Tips to Ensure Your Pet’s Safety in an Emergency

Hill’s recommends the following Seven Tips to Ensure Your Pet’s Safety in an Emergency:

  1. Ensure your pet can be identified by either a microchip or collar ID tag and that contact information is up-to-date.

  2. Prepare an “Emergency Grab & Go Kit” of pet supplies that is readily accessible in an emergency. Your Pet Go-Kit should include the following: first aid supplies and guide book; a 3-day supply of pet food in a waterproof container and bottled water; a safety harness and leash; waste clean-up supplies; medications and medical records; a contact list of veterinarian and pet care organizations; information on your pet's feeding routine and any behavioral issues; comfort toys; and a blanket.

  3. Display a pet rescue decal on your front door or window to let first responders know there is a pet in the house. Include your veterinarian's contact information.

  4. Learn where your pet likes to hide in your house when they are frightened. Finding them quickly will help you evacuate faster.

  5. Identify a location to take your pet if you need to leave your immediate area. Keep in mind that disaster shelters for people may not be open to pets. Scout hotels and motels with pet-friendly policies and ask relatives or friends if they could house you and your pet.

  6. Carry a picture of your pet in the event of separation.

  7. If you need to evacuate, consider taking a pet carrier or crate if possible for transport and safe-keeping.

Hill’s 2017 Disaster Preparedness Press Release


Pet Emergency Preparedness Slideshow


Pet Emergency Preparedness Infographic 



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