I forgot my user ID. Can you send it to me?
Contact us with your full name and email address, and we'll send your user ID.
I forgot my password. Can I get a new one?
Give us your e-mail address, and we'll send you a new password.
My account has been locked for security. How do I unlock my account?
Due to sign-in failures, your account has been locked for your security. We'll reactivate your account and reset your password - just contact us with your user ID.
I've been through all the FAQs and still have a question for Hill's. How can I contact someone?
Contact our Consumer Affairs department with your question.